Customer Support Channels
A 1–hour Response Guarantee
We provide you with a 1–hour solution warranty with all our Linux shared hosting packages, meaning every single support inquiry you submit is going to be responded to in only 60 minutes max. Our support team members are qualified to quickly take care of any situation and to supply you with well–timed guidance on any issue that you may have.
A Top–quality Support Service
You could write to us 24x7x365 with any concern you’ve got regarding our products and services. We now have employees working on a regular basis to offer you guidance any time needed. You’re able to use the ticketing system or post an email any time, or pick–up the telephone or use the online chat during working hours.
An Intuitive Help Section
The Control Panel presents a wide–ranging knowledge base which is included in all sections. In each part, you’ll find a Help button which will load for you a group of step–by–step guides on how to use a selected function or complete a certain action. Moreover, we have produced mini seminar films as a way to get a better idea of the Control Panel’s interface.