Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • The Help Center section integrated into your Online Control Panel features a collection of help articles and commonly asked questions. Aimed at solving any common problem that you could have, they are compiled by our support team of expert techs.

  • Top quality support service

  • Tutorial Video Clips

  • For all of you who’d like to discover how to remedy a commonly experienced problem by watching a how–to video, we’ve added a selection of video tutorials to our Online Control Panel. All the educational video clips are brief and easy to comprehend. They offer you visual demonstrations of different site administration procedures.

  • Intuitive help center

  • A 60–Minute Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a round–the–clock customer service with a 1–hour ticket response guarantee. Our team of proficient technicians will be online for you to respond to all the questions that you could have. During non–peak periods, an answer will be supplied within just twenty minutes.